How Can Physicians Increase Patient Referrals?
Survival in the healthcare industry is getting tough day by day. The cost factor to provide value-based healthcare services is doing well in patients’ favor, but it’s also been a burden for physicians. While MIPS reporting services, MIPS Quality Measures are the parameters to show progress in terms of interoperability, cost, quality, and improvement activities.
Other than making efforts to earn incentives and bonuses and to remain protected from penalties, MIPS has been a great help. But, first physicians have to meet the criteria of checking 200 patients and bill more than $90,000 for Part B covered services.
Why Referrals are Important?
Referrals are an excellent way to keep up with the high number of patients. Word of mouth from fellow physicians and patients also helps to maintain goodwill in the industry.
It helps to grow the practice and improves the worth of your services rapidly.
How to Increase Referrals for your Practice?
Here are several suggestions upon which medical practitioners can thrive and get referrals without any problem.
Connect with Fellow Physicians
Find those physicians in the industry with which you can build a give and take relationship.
For Instance, if you can refer a patient for any service to another physician, he should be able to do the same for you for your area of expertise.
Increase Patient’s Engagement Level
Make processes easy and less hectic for patients. Such as a simple or automated way of patient scheduling system automatically improves patients’ engagement.
Another way is to send follow up messages to remind patients about their appointments.
These tactics can help to get referrals from patients.
Have a Friendly Behavior at Work
When someone treats you with kindness, it leaves an impact on you. The same rule works for organic referrals. If a physician treats his patients with a smile, listens to them, and take time to make things easy for them, he is more likely to get referrals.
Be Kind to the Staff Working for You
Nurses, physician assistants (PAs), and others spend a major deal of effort and time for the well-being of patients.
Spend time with them, and make small talk to release work stress. In this way, your behavior and kindness will reflect across the board. Not only it does improve your performance but also makes an ideal working environment.
Additionally, it helps to know your staff’s relationships with others in healthcare. Through them comes the goodness for a practice. In fact, physicians can definitely deduce better results from this strategy.
Embrace Technological Innovations
Adopting technology gives points for Improvement Activities (IA) in QPP MIPS. This way you get the reputation of a progressive medical practice and achieve higher MIPS points for incentives.
Medical practitioners can use the following things:
- Make their own app if possible
- Create a user-friendly website for their services
- Figure a way to make the appointment scheduling process easy and automated
- Use technology to offer support to staff and patients alike
Be Informative & Unique with your Website
The website is the first portal to reach patients. Patients search online about what services they want and what doctor they need.
If you have all the information on your website, it’s easy to get referrals from others against your user-friendliness.
Make Referral Process Easy
Another way to increase patient referrals is by making the referral process easy and simple.
Follow-up services after or during the appointment, thus, play a crucial role. It helps you provide quality healthcare to patients, which you can use to submit MIPS quality measures.
Moreover, if the patient has any problem giving a referral, it is easier for them to seek help from you.
Medical practices can hand over a referral form during the treatment, stating the demographics, reason for referral, and other important information. It is indeed an added step for front desk staff or medical billing services can help cater to this process. The response will be quicker. But, in the long run, it will value your referral sheet.
Given above are just a few ideas to improve physicians’ worth in the industry and get referrals. More referrals mean more patients and ultimately reimbursements and incentives to straighten up revenue cycle management.
So, get started now.
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